This shows your device is in pairing mode.Ĭontinue with the setup to see if it connects to your Wi-Fi network. If not, it means it’s not in pairing mode.įind the Reset button on your camera (black round button labeled “RST”), then press and hold it (for about 5 seconds) until you see a blue light flashing slowly. You’ll see a slowly flashing blue light on your camera if it’s in pairing. Your camera needs to be in pairing mode to connect to a Wi-Fi network. See the next step if the problem persists. Now try to connect to Wi-Fi again to see if it works. That way, you’re sure your network bandwidth won’t automatically switch between 2.4Hz and 5GH, causing connection issues. If your router has a dual-band, set it to use only the 2.4GHz network. So check your phone’s Wi-Fi settings to see if you’re connected to a 5GHz Wi-Fi network band. It’s not compatible with the 5GHz network band. What this means is, the camera can only connect to the 2.4GHz network. Check Your Wi-Fi Bandwidthĭepending on your Wi-Fi Bandwidth, you may have difficulties connecting your Wansview Camera to your home Wi-Fi network. If you’re still having the same issue, continue to the next step. It will connect to your Wi-Fi network automatically, so long as it’s in range. Next, try to connect it to your home Wi-Fi again.ĭon’t worry, you can return your camera to its position after setting it up and you don’t need to set it up again. So, move the device closer to your router-plug it into a working outlet and ensure it has received power. So if your camera is not in the same room your router is, chances are you may experience connectivity issues. When setting up your Wansview Camera, it’s recommended that you take the device closer to your router (in the same room), as it requires a strong Wi-Fi signal to connect. Ensure Your Camera is Close to Your Router Here are some troubleshooting steps to try if you’re having difficulties connecting your Wansview Camera to your home Wi-Fi network: 1.
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